Autonomous mobility is changing not only how we move, but also how and what we work on at MOIA. For us, autonomous driving is not an end in itself, but a key to making mobility more accessible, efficient, and sustainable. It complements existing transport services, eases the shortage of skilled workers in public transport, and better connects people in cities and surrounding regions.
To successfully bring autonomous mobility solutions on the road, it takes more than the autonomous vehicles itself. It further requires qualified and experienced employees who are willing to learn new skills. This is where new and future-oriented career paths are emerging at MOIA. In addition to our specially trained Safety Drivers, Driver Managers for autonomous driving and expert teams in fleet monitoring, maintenance, and technical supervision play a crucial role in autonomous operations.
At MOIA, this transformation is already a lived reality. Employees who previously planned and managed regular driving operations are now actively shaping MOIA’s autonomous fleet in Hamburg. Gerome, Sefa, and Niouscha are three of them. They share how they experience this change, which skills are especially important today, and why they are convinced that autonomous mobility creates new career opportunities.
From regular operations to monitoring the autonomous fleet
“I can make a difference when I get involved” – Gerome, monitors the autonomous fleet at MOIA
When Gerome joined MOIA in the summer of 2023 in the Service Center for regular driving operations, he quickly realized: ideas are being heard here. He says: “At MOIA, I immediately noticed that I can make a difference if I get involved. Even during my probation period, I took on additional responsibilities such as shift planning and was able to contribute beyond my own role very quickly.”
From the very beginning, Gerome was interested in autonomous mobility. When MOIA started to look for employees for the autonomous test operation last year, he applied right away and moved to the Fleet Control Center (FCC). From here, he and his colleagues monitor the autonomous vehicles during their deployment in the test area.
Autonomous mobility as a career opportunity
“The reason for my change was very clear: the focus on the future” – Sefa, Driver Manager for MOIA’s autonomous fleet
Before joining MOIA in 2024, Sefa worked as a senior nurse and retail sales assistant. In the summer of 2025, she transitioned from operational driving operations to the hub for the autonomous fleet as a Driver Manager. She says: “The reason for my change was very clear: the focus on the future. Something new is being built here, and you have a say in how it develops. I wanted to grow professionally and work in a future-oriented field.”
Today, Sefa works as a Driver Manager for autonomous mobility. She coordinates teams, plans shifts and develops new processes together with project partners.
Like Gerome, Niouscha started at the Service Center in 2022 before becoming a Driver Manager in operational driving operations. Today, she works alongside Sefa as a Driver Manager for the Safety Drivers of the autonomous vehicles.
Niouscha says: “My time at MOIA so far has really been defined by personal growth. The tasks differ a lot across the various roles I’ve held. As Driver Managers in the autonomous test operation, we act as an interface between the safety drivers, the project, and the technical teams. This brings many new challenges, but it also helps you recognize and develop skills that will be essential for the future.”
By moving to the hub for operating the autonomous fleet, Gerome, Sefa, and Niouscha entered a completely new field of work.
“We work in an environment where many tasks don’t even exist yet. That means we develop processes and solutions from the ground up. This requires technical knowledge, flexibility, and a real desire to shape things.”
Since Gerome started, the Fleet Control Center team has grown significantly and will continue to expand as autonomous operations scale further.
“Knowing we helped build this is a very special feeling” – Niouscha, Driver Manager for MOIA’s autonomous fleet
Sefa and Niouscha also emphasize that their day-to-day work is primarily shaped by solving new, unfamiliar challenges and designing new processes and workflows.
Sefa says: “It’s incredibly exciting to be involved in something like autonomous driving, which doesn’t really exist in this form yet. Finding solutions together with my team is very fulfilling and brings us closer together.”
Niouscha adds: “Seeing autonomous vehicles everywhere on the streets in a few years and knowing that my colleagues and I helped build this from the very beginning is a very special feeling. We’re really proud of that.”
Autonomous mobility is transforming work and creating new perspectives
At MOIA, it is clear that autonomous mobility is far more than a technological innovation that changes how we get from A to B. Today, hundreds of employees at MOIA are working to implement autonomous mobility safely, efficiently, and with a strong customer focus – across vehicle operations, software development, data analysis, and control centers.
To ensure this transformation succeeds, MOIA invests in qualification, continuous learning, and teamwork. This is how a technological revolution also becomes social progress: people shape the transition, not machines.
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