Our safety measures

This is how we protect you and others.

Most probably, you have already noticed the safety measures we are taking in order to keep you safe and healthy while using MOIA. If not, we have listed our measures here for you.

For your safety on board as well as for our employees and staff, we will continue to expand the protective measures in the operational business during the corona pandemic:

  • It is compulsory to wear a mask: Children up to 6 years of age are generally exempt from the mask requirement. All other age groups are required to wear an FFP2 mask or a surgical mask on board.

  • Maximum of 4 passengers: A maximum of 4 passengers ride in each MOIA. Up to 6 passengers are possible if you book the MOIA for yourself and 4 to 5 other passengers

  • Separate driver’s area: As of now, the passenger area in every MOIA is separated from the driver’s area by a hygiene shield

  • Regular cleaning: During times of operation, the vehicles are regularly cleaned

  • Separate driver’s area: As of now, the passenger area in every MOIA is separated from the driver’s area by a protective screen

  • Disinfection wipes on board: Free disinfection wipes are waiting for you at pickup

  • Tested drivers: Our drivers are regularly tested for corona virus

  • Contactless trips: Through our automatic door opening and the payment via our app, further contacts are avoided

 

Precautions at our hubs:

  • At our hubs, all employees are required to wear masks

  • Implementation of comprehensive employee training courses on infection protection 

  • We have tightened up the safety related precautions at our hubs (for example by applying distance lines on the floors)