Safety begins here

This is how we protect you and others.

Most probably, you have already noticed the safety measures we are taking in order to keep you safe and healthy while using MOIA. If not, we have listed our measures here for you:

Compulsory masks
Wearing a mask in our vehicles is mandatory for all passengers over 7 years of age. The mask has to cover mouth and nose. 

Disinfection wipes on board
We are gradually equipping all MOIAs with free disinfection wipes, which you can find right at the entry.

Regular desinfection
In order to protect our passengers and our drivers we regularly desinfect our vehicles.

Protection shield
As a precaution, we applied a protection shield in all our vehicles between the driver cabin and the passenger area.

Maximum of 5 passengers
Instead of 6 passengers, we can currently drive max. 5 passengers at the same time.

Automatic door
To make it more convenient for you, the doors of our vehicles open and close automatically. 

Contactless payment
Since you always pay for your rides over our app, payments are always contactless. This also applies to tipping our drivers. 

We introduced the following safety measures at our depots:

  • Compulsory masks for all our employees.
  • We carefully inform our drivers about how to disinfect our vehicles.
  • We have tightened up the safety related precautions at our depots (for example by applying distance lines on the floors)

Besides: MOIA for Business provides the best way for your employees, customers or guests to arrive safely (find more info here).