Hamburg, we’re restarting our regular service!

On May 25th we're going! 

Today we want to share some great news with you: On May 25th we will restart our regular service in Hamburg

From that day on you can book your MOIA during our normal service hours. We are also taking this opportunity to significantly expand our service area into Billstedt and Billbrook. We will restart the service with a slightly smaller fleet size, which we will adapt to actual demand conditions. So please don't be surprised if in the beginning you see fewer MOIAs in the city than usual. 

Please also note that the night service currently operating on behalf of the city will be offered for the last time on the night of May 24th.

For your safety on board as well as for our employees and staff, we will maintain the protective measures as operating procedures:

  • Guests in our vehicles will still be required to wear masks

  • Our vehicles are cleaned regularly.

  • Passenger area and driver's area are separated by protective foil.

  • Pooling of passengers will initially be limited to a maximum of five individuals.

  • At our depots, all operational staff and drivers are required to wear masks.

  • Implementation of employee training courses on infection prevention will take place in advance of regular operations. 

  • Adapted safety protocols at our depots, i.e. introduction of distance lines on the floors of the depots.

  • In addition, the depots are segregated operationally in line with social distancing rules.

We are so excited to bring back our Hamburg service! 

See you on board with us soon.

Your MOIA Team